Am I required to pay unemployment tax as an employer?
Employers are liable for unemployment tax in Virginia if they are currently liable for Federal Unemployment Tax. General employers are liable if th
How do I certify my weekly continued claim?
For fast processing, file your weekly continued claim online after the week you wi
What do I have to do each week to stay eligible for unemployment benefits?
In order to receive payments each week, you must be able to perform work and be available for full time work. This means you must
How is my payment made?
Unemployment benefits will be paid according to the payment method you selected when you filed your claim, either by direct deposit or Virginia Deb
How long will my claim last?
Your claim is good for a one year period called a Benefit Year. This means that you will have one year to collect your maximum benefit amount.
If I lost or haven’t received my Personal Identification Number (PIN), what steps should I take?
If you've lost, forgotten, or never received your PIN, go to a Virginia Works Office nearby to request a new one.
How can I get information on the status of my claim?
You can get detailed claim and payment status by reviewing your Customer Self Service homepage.
How do I file an initial claim for benefits?
For fast and easy filing, file online using Customer Self Service. It’s secure, simple to use, and only takes a few minutes to complete.
How do I log into or access the Customer Self Service portal?
For fast and easy access to Customer Self Service, sign in using ID.me.
How do I update my payment information?
If you need to update your payment information, you can do so by calling our voice response system at (800) 897-5630.
