For Employers
For general questions about Virginia unemployment tax, payments, or your employer account.
Email employer.accounts@vec.virginia.gov or use our Voice Response System (VRS) by calling (866) 354-5579. Have your employer account number handy. If you need further assistance or prefer to speak to an agent, follow the instructions to contact a representative.
If you are having difficulty signing into iFile/iReg
- Make sure you are registered with the VEC. A properly registered account with the VEC has a 10-digit account number (00######## or 000#######)
- If you have a temporary access number (F#########), use it along with your VEC Username and VEC Password to log in to iFile.
- Make sure you are using your VEC Account Number, VEC Username and VEC Password
- Your enrollment in Business iFile/iReg may have expired. Re-enroll here for the VEC ONLY
- Email the VEC at ifileVEC@vec.virginia.gov or call (804) 786-1082
If you need to obtain Statistical Labor Market Information
Contact the Economic Information & Analytics Division at Virginia Works at:
LMI@virginiaworks.gov or (804) 786-7496
Use our Customer Self Service portal to log into your account and get the latest claim status updates, or call (800) 897-5630 and follow the prompts for claim information.
To confirm or update your payment method, call (800) 897-5630 and follow the prompts for payment information.
For information on reasonable accommodations, please email: customeradvocate@vec.virginia.gov or contact the Customer Contact Center at (866)-832-2363.
Virginia Relay enables people who are deaf, hard of hearing, Deaf/Blind, or speech disabled to communicate by TTY (text telephone). Individuals who need this service can access the Virginia Relay Center by dialing 711 or (800) 828-1140.
For information on language translation services, please contact: customeradvocate@vec.virginia.gov or call 711 or (800) 828-1140 (Virginia Relay).
Contact the Webmaster to report a technical issue with the VEC website. This form is not for business purposes.
