Hours of OperationPlease note the hours of operation for this VEC location: VEC staff members are on site at the Franklin Center Tuesdays only from 8:30am until 5:00pm. The Franklin Center (540) 483-0179 will also take messages for VEC and route them to Roanoke.
If you are filing a claim for Unemployment Insurance (UI) benefits in Virginia it is recommended that you use our online services as a first option since you will be able to reach the VEC quicker online than by telephone. Internet claim filing can be accessed from our Unemployment Insurance Web Site.
If you must use the telephone to file your claim, you may do so through one of our call centers, by dialing toll free: 1-866-832-2363.
If you want help looking for work, please visit our Jobseeker Services Web Site to access the Virginia Workforce Connection.