Q&A on Claims Related to Coronavirus

UNEMPLOYMENT INSURANCE PROCEDURES IN RESPONSE TO COVID-19
 
Q.  When should I file a claim for unemployment compensation benefits?
A.  You should file your claim on-line (**preferred method) through our Website at www.vec.virginia.gov after you have been out of work at least 1 full day.  If you do not have access to a computer, you can file your claim through our Customer Contact Center by calling 866-832-2363 Monday through Friday 8:15am – 4:30pm.  Your claim will be effective Sunday of the week in which you submit your on-line application or file through our Customer Contact Center.
 
Q. My hours have been reduced. Can I apply for unemployment compensation benefits?
A. You can file due to a reduction in hours. If your gross earnings are less than your weekly benefit amount.  Currently, the maximum weekly benefit amount in Virginia is $378.
 
Q. What happens after I complete my unemployment insurance application?
A.  Once your claim is processed by the VEC, you will receive three important documents. The Benefit Rights document explains eligibility requirements and what you need to do each week to claim your benefits. The Monetary Determination document shows how much money you may be eligible to receive. You will also receive a PIN. You need the PIN to claim weekly benefits and to make inquiries about your claim.
 
Q.  How much money will I qualify to receive?
A.  Depending on your earnings, your benefit amount may range from a minimum of $60 per week for 12 weeks to a maximum of $378 a week for 26 weeks. (Refer to your Monetary Determination)
 
Q.  How soon before I can expect a benefit payment?
A.  Beginning with claims effective March 15, 2020, Governor Northam has directed that the one week waiting period and the requirement to conduct a weekly job search both be suspended for those receiving unemployment insurance benefits. If you are eligible for benefits, a payment should be processed shortly after you claim your first full week. You will need to refer to the Benefit Rights document for instructions on claiming weekly benefits.
 
 
Response to Covid-19 is rapidly changing from day to day across the Commonwealth and the Nation. Please check our Website regularly for updates on any changes that may occur in how claims are being processed in Virginia.