A few days after you apply for benefits, you will be mailed a notice containing a six-digit personal identification number (PIN).  This number is important; it along with your Social Security number will be required every time you call the VEC Customer Contact Center for information about your claim, and every time you use the Voice Response System to file your weekly request for payment of benefits.  Please safeguard your PIN and do not give it to anyone. If you lose or forget your PIN, or believe someone else is using it, contact the VEC Customer Contact Center immediately.