Attention Workers Whose Job Has Been Affected by the Coronavirus

March 13, 2020

If you are a worker who has been totally or partially separated from your job due to Coronavirus, please note that no claim for unemployment insurance may be filed or processed until an actual lay off from employment has occurred, or until there has been an actual reduction in hours.  When filing your claim for unemployment benefits, please be sure to check the reason for separation as Lack of Work/Lay off.  If you will be filing because of a reduction in hours, you will not receive benefits unless your gross earnings are less than your weekly benefit amount.  Currently the maximum weekly benefit amount in Virginia is $378.

You may file a claim for unemployment insurance through this Website by clicking the link below to File a new claim for unemployment benefits or through our Customer Contact Center by calling 1-866-832-2363 Monday through Friday 8:30am – 4:30pm and between 9am and 1pm on Saturday (closed state holidays).  Once you have filed your initial claim, you must continue to file your weekly continuing claims either online or by using the automated voice response system at 1-800-897-5630.

Q&A on Claims Related to Coronavirus