COVID-19 Resources

The Commonwealth has taken unprecedented steps to fight the spread of COVID-19 as well as making substantial moves to help those in the workforce who've been affected by this global event.

This page will serve as your online resource to learn about any changes to the benefits application process along with VEC office closings, pertinent news releases and links to other helpful sites.

If you would like to have something included on this page, please contact us


Virginia Announces Changes in Unemployment Insurance program as a result of the Federal CARES Act

Frequently Asked Questions from Workers Regarding COVID-19

View answers to some of the most frequently asked questions received from workers
(compiled by the Governor's Office)

Paycheck Protection Program (PPP)

The Paycheck Protection Program (PPP) is a loan designed to provide direct incentive for small businesses to keep their workers on the payroll. The program is for any small business with less than 500 employees affected by COVID-19. Lenders may begin processing loan applications as soon as today, April 3, 2020.

For information about the PPP and to apply for the program, please visit:

Applying for Benefits

Important Information for Unemployment Insurance
If you have filed an unemployment insurance application (UI), you must then file a weekly claim for each week or you will NOT be paid!
VEC recommends you do this on Sunday, Monday, or Tuesday of each week if you remain unemployed and want to be paid for the prior week.
You can complete and submit your weekly UI payment request by calling 1-800-897-5630. You can also find more information by visiting our website at

Latest Alerts:

  • Beginning with claims effective March 15, 2020, Governor Northam has directed that the one week waiting period and the requirement to conduct a weekly job search both be suspended for those receiving unemployment insurance benefits.
  • VEC will begin issuing $600 provided for by the CARES Act once we have received guidance from the United States Department of Labor and have modified our system to implement that guidance.
  • Currently, the online claim filing system is operational but not sending confirmation numbers.  Claims are being received and we are working on fixing the problem.

We've had reports of scammers attempting to defraud users applying for unemployment insurance. Please make sure you are on this site, or when applying for benefits.

To file an initial or continued claim, contine to our Unemployment Insurance page

View detailed instructions on how to apply (PDF) - English | Spanish | Vietnamese 

Local Offices

Keep in mind, although most of our offices are closed to the public for health reasons, staff will be available to answer your questions via telephone (except for the Winchester and Richlands offices) during normal business hours. Click on select offices to view contact information and their hours.
View the current list of closed VEC offices

Other Resources

  • South Hampton Roads Coronavirus Hotline
    The United Way of South Hampton Roads has created a coronavirus response hotline 757-858-7777 and additional resources can be found at their website:
  • Work Talk has a special community awareness podcast where you’ll discover how to file unemployment insurance when offices are closed. You’ll learn how to determine if you are eligible for unemployment insurance, what’s next, and the changes that have been made due to the COVID-19 pandemic. 
    Listen to the podcast here